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Customer service coordinator
Bunzl Cerritos, CA
$42k-53k (estimate)
Full Time 5 Days Ago
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Bunzl is Hiring a Customer service coordinator Near Cerritos, CA

The Account Coordinator / Customer Service Rep will support customers with price credits / debits, samples, product availability in addition to answering customer account inquiries and investigate any issues and find resolutions in a timely manner.

They will serve as the liaison between the sales staff and the customer.

Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set?

At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.

At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.

Responsibilities :

Act as Sales liaison for customer related administrative functions but not limited to price credits / debits, samples, product availability follow-up and price page communicationAnswering inquiries from distributors, end-users, and manufacturer’s reps.

Entering and processing orders. Investigating customer problems and / or complaints to successful resolution.Maintaining relationships with both internal and external customers with exceptional service.

Function as a liaison between customer service and other departments in the company to address customer needs.Expediting orders as required.

Working effectively in a team environment to meet business goals and objectives.Other duties as assigned.

Requirements :

  • High School graduate or equivalent with a minimum of years' of account coordinator, sales and / or customer service experience with technical products.
  • AS experience is a plus.
  • Ability to effectively work in a Windows environment with experience in Outlook, Word and Excel.
  • Excellent verbal and written communication skills.
  • Problem solver with the ability to multi-task using judgment and decision-making skills.
  • Excellent detail-oriented customer service skills.

Last updated : 2024-05-11

Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/16/2024

WEBSITE

bunzl.com

HEADQUARTERS

Woodridge, IL

SIZE

500 - 1,000

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

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Deliver excellent customer service and lead by example.

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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

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Step 3: View the best colleges and universities for Customer Service Coordinator.

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